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The Human Services Transportation Plan provides an introduction to the demographics, characteristics and transportation systems in the Bloomington-Normal urban area.

The plan also provides an overview of local transit service providers and services available for riders facing challenges in accessing transportation.

Although the plan establishes a new process for the coordination of transportation and social services, pursuant to SAFETEA-LU, it also reflects and builds upon existing practices and coordination mechanisms, and upon the strong relationships among local agencies, transportation providers and government.